Return & Refund Policy

Return window

Returns and refunds are only possible within 1–2 days of delivery. You must provide a video of the unboxing to qualify for a return or refund.

Customised items

Because every figurine is custom-made for you, customised products cannot be returned or refunded under any circumstances unless they arrive defective or damaged.

How to request a refund

Contact us within 1 day of receiving your order. Send us your unboxing video along with your order details. If approved, refunds are paid back to your original payment method within 3–4 business days.

Shipping costs

We cover return postage only when the merchandise arrives damaged. For all other approved returns, the customer is responsible for return shipping costs.

Defective or damaged items

Products that are defective or damaged on arrival may be replaced or refunded at our discretion.

Our discretion

Bombay Print Lab reserves the right to decline refund requests that don't align with the guidelines above. These terms may change without prior notice — please check this page periodically.

Contact us

Phone / WhatsApp: +91 7076267167
Email: bombayprintlab@gmail.com